Latest job in MCB Bank

 

Description:

Eligibility and Encouragement for Muslim Commercial Bank to Fill the Liaison Center Executive Posts Professionals are needed whose work ethic is based on hard work and diligence.

• This role is responsible for answering incoming calls, handling complaints, resolving issues, and providing information from users regarding their questions and requests.
• Answer incoming customer phone calls and take appropriate action for each call.
• Perform basic account maintenance activities to resolve customer issues in accordance with the bank's policies and procedures.
• To ensure that the highest level of customer care is provided and that all issues are highlighted and reported.
• Achieve established standards for call handling quality, accuracy, and productivity.
• Receive customer inquiries/requests/complaints in accordance with the bank's standard operating procedures.
• Maintain a customer rating based on clear standards set by the company.

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Job Details:

Job type	Contact center executive
Date posted	26-10-2021
Salary	Nil
Education requirement	Bachelors
Experience	Fresh-2 years
Job location	Karachi, Lahore
Total seats	35+
Age	Nil
Valid through(last date)	26-11-2021
Apply procedure video	soon
WhatsApp Group link	Click here

For Apply Click here