Description:

Eligibility and Encouragement for Muslim Commercial Bank to Fill the Liaison Center Executive Posts Professionals are needed whose work ethic is based on hard work and diligence.

  • This role is responsible for answering incoming calls, handling complaints, resolving issues, and providing information from users regarding their questions and requests.
  • Answer incoming customer phone calls and take appropriate action for each call.
  • Perform basic account maintenance activities to resolve customer issues in accordance with the bank's policies and procedures.
  • To ensure that the highest level of customer care is provided and that all issues are highlighted and reported.
  • Achieve established standards for call handling quality, accuracy, and productivity.
  • Receive customer inquiries/requests/complaints in accordance with the bank's standard operating procedures.
  • Maintain a customer rating based on clear standards set by the company.
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Job Details:

Job type

Contact center executive

Date posted

26-10-2021

Salary

Nil

Education requirement

Bachelors

Experience

Fresh-2 years

Job location

Karachi, Lahore

Total seats

35+

Age

Nil

Valid through(last date)

26-11-2021

Apply procedure video

soon

WhatsApp Group link

Click here

For Apply Click here